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NHS Pharmacy First

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Pharmacy First Services

At City Pharmacy, we are committed to providing a comprehensive range of pharmacy services tailored to meet the needs of our community.

Sinusitis

Sinusitis is the inflammation of the sinuses, often causing congestion, facial pain, and pressure. It can be triggered by infections, allergies, or other factors.

Sinusitis
Shingles

Shingles is a painful rash caused by the reactivation of the chickenpox virus, leading to blistering and discomfort. Early treatment can help manage symptoms.

Shingles
Impetigo

Impetigo is a contagious skin infection causing red sores and honey-colored crusts. Prompt treatment can help clear the infection and prevent spreading.

Impetigo
Sore
Throat

A sore throat involves pain, scratchiness, or irritation in the throat, often caused by infections or irritants. It can be effectively relieved with proper care and quick treatment.

Sore Throat
Urinary
Tract Infection

A urinary tract infection causes discomfort, frequent urination, and possible pain. Prompt treatment helps alleviate symptoms and complications.

UTI
Infected
Insect Bites

Infected insect bites can cause redness, swelling, and pain. Prompt treatment helps prevent further infection and relieve symptoms effectively.

Insect Bites
Earache

Earache involves pain or discomfort in the ear, often due to infections or other conditions. Early care can relieve pain and address underlying causes.

Earache

// STEP BY STEP GUIDE

How The NHS Pharmacy First Service Works

Our Step-by-Step Guide for NHS Pharmacy First services in Peterborough makes it easy to get the care you need. Follow our simple instructions to understand how to access treatment for minor ailments, from consultation to medication pickup. We're here to help every step of the way.

1
Check Your Symptoms

Read our symptom checker below if you’re showing signs of one of the relevant conditions and select the condition link to get started.

2
Book Your Appointment

We’ll take a few details and ask you about your condition. You’ll then be able to choose a time and date for a consultation with one of our pharmacists.

3
Have Your Consultation

We’ll email you confirmation of your appointment, along with a video link for you to use to speak with our pharmacist about your symptoms.

4
Get Your Treatment

Our pharmacist will chat to you about the most suitable treatment. They might issue a prescription medicine, or inform you about helpful treatments.

// symptom checker

Check Your Symptoms

Read our symptom checker below if you’re showing signs of one of the relevant conditions and select the condition link to get started. Use our Symptom Checker to quickly assess common health concerns.

We might be able to help if you:

  • Are 18 or over,

  • or have a child aged 5 and above with a sore throat

Have symptoms including:

  • A raised temperature (above 38C)

  • Pain when swallowing

  • Red, inflamed tonsils

  • White, streaky patches on the tonsils

This service isn’t suitable for pregnant individuals under 16 years old who should instead make an appointment to see their doctor.

You’ll also need to speak to your GP about your sore throat if it’s been ongoing for 12 months (7 or more episodes in this time).

We might be able to help if:

  • You’re an adult or suspect a child in your care aged 12 or over may have sinusitis

  • You’re getting over a recent episode of cold or flu (sinusitis is common following a viral infection like this)

You have the following symptoms:

  • A cough

  • Toothache

  • Raised temperature (above 38C)

  • A headache with pressure, pain, or tenderness around the eyes, cheeks, and forehead

  • Green or yellow-coloured snot

  • A reduced sense of smell

  • Blocked nose

This service isn’t suitable for pregnant individuals under 16 years old who should instead make an appointment to see their doctor.

You’ll also need to speak to your GP if you have a compromised immune system or your symptoms have been ongoing for over 12 weeks (chronic sinusitis).

We might be able to help if you:

  • Are an adult aged 18 or over

Are showing symptoms including:

  • A tingling or painful sensation on an area of your skin

  • Feeling generally unwell and experiencing headache

  • Developing a blotchy rash within a few days of the two previous symptoms (usually on the chest or tummy, but it can appear anywhere on the body, including the face, eyes, or genitals).

Shingles rash appears only on one side of your body. A rash spanning both the left and right side of your body will most likely be a sign of a different condition, and we’d recommend speaking to your GP or calling NHS 111.

You should also speak to your GP if you suspect shingles and you’re pregnant.

We might be able to help if you:

  • Are an adult, or suspect impetigo in a child aged 1 or older

  • Have red sores and blisters on the skin

  • Have blisters that have popped and left crusty, golden-brown patches that could:

    • Look like cornflakes on your skin

    • Get bigger

    • Cause itching

    • Spread to other areas of your body

    • Sometimes be sore and tender to touch

This service isn’t suitable for pregnant individuals under 16 years old who should instead make an appointment to see their doctor.

You’ll also need to contact your GP if you keep getting impetigo infections.

We might be able to help if:

  • You are aged between 1-17 years.

You have the following symptoms:

  • Earache

  • Fever

  • Holding, tugging or rubbing ears continuously

  • Discharge from ear

We might be able to help if you:

  • Are female and aged between 18-64

  • Have symptoms including:

    • Needing to pee more often than usual, including at night

    • Pain or discomfort when peeing

    • An urgent or sudden need to pee

    • Cloudy looking urine

If you notice blood in your pee or pain in your lower tummy area, we’d recommend making an appointment with your GP.

If you experience the following symptoms, ask for an emergency (same-day) or out-of-hours appointment with your GP:

  • Kidney pain (tenderness behind the ribs toward the back)

  • Feeling and/or being sick

  • Flu-like symptoms

  • Fever

  • You’ll also need to speak to your GP about a UTI treatment if you’re pregnant, use a catheter, or have recurring UTIs (2 in the last 6 months, or 3 in the last 12 months).

We might be able to help if you:

  • Are an adult, or suspect a child in your care over 1 year old has developed an infected insect bite

  • Were bitten more than 2 days ago

  • Notice the bite site is:

    • Red

    • Painful or tender to touch

    • Swollen

    • Warm or hot to the touch

    • Turning red and the redness is spreading to the surrounding skin

    • Weeping, or there’s puss coming from the affected area

This service isn’t suitable for pregnant individuals under 16 years old who should instead make an appointment to see their doctor.

// APPOINTMENTS

Book your Appointment/Consultation

To book an appointment you can call us on the number given below or you can visit our store directly.

Address

110 London Road, Leicester, LE2 0QS

Get Direction

Phone

01162 544253

Contact Us